Please search in your TVs settings for the "overscan" option and disable it.
In most cases, a feature of your TV causes the mentioned issue. When starting the game, the resolution zoom-level looks broken and/or there is a canvas cutting parts of the screen. You can find the location of your savegames below. If it comes to savegame problems, or reproducible crashes and such, please also attach the affected savegame, so that our developers have an easier time looking into things. Simply paste the copied system information into your email / post. Right-click in the popped-up window and select 'Copy all text to clipboard'. Select second-last option 'System Information' in the dropdown menu. Click 'Steam Help' menu (top left of your Steam-client window). Click the "Save all Information"-button, located at the bottom of the program windowĮither copy all the information of the dxdiag into your post on this forum, or attach the DxDiag.txt to your email to our support.Īlternatively, you can get your full system info via Steam:. Then type "dxdiag" (without quotation marks) and click “OK”. Or alternatively, press (Windows-Button)+R Click "Start" button and choose "Run". To create the DxDiag, please do the following: Please also provide your full system information. In certain cases, a video or screenshot of the issue occuring can also be very helpful. Ideally, please also include steps on how you can reproduce the problem in your report. Please provide as much information as possible and a detailed description of the problem you are experiencing. What does the team need to address my problem, and what can I provide to speed up the process? Reboot your system for the changes to take effect. Please select "High-performance NVIDIA processor" and save the settings. You will find the option "Preferred graphics processor". Open your Nvidia Control Panel (right-click on desktop, select Nvidia Control Panel). Then change the settings as described below:. 
Update the graphic card driver from the link below. When using Nvidia, you can easily change this by doing the following: Nevertheless you should always run the latest officially released driver for your graphic card, which can be found here: later Intel i5-processors, as well as many i7-processors, or AMD equivalents) or a laptop with an integrated graphic chip, it might be the case that by default this chip will be used rather than the dedicated graphic cards, which may affect the performance of a game.ĪMD is always using the dedicated graphic card by default. 
We always recommend using dedicated graphic cards with enough graphic memory on their own, rather than integrated graphic chips, which need „Shared Memory“, which will definitely impact the overall gaming performance and experience. Integrated Intel HD Graphics and a dedicated graphic cards
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